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Xclusive Supply Co. - Live Life Xclusively
sales@xclusivesupplyco.com

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Thank you for shopping with Xclusive Supply Co.
Copyright© 2015 Xclusive Supply Co.
All rights reserved


ORDER POLICY     SHIPPING TERMS     PRIVACY POLICY     RETURN POLICY

Mission Statement:

Xclusive Supply Co. is dedicated to creating high-quality apparel and accessories for customers while having a strong aesthetic design.

Credit Card Payment Terms:

We accept Visa, MasterCard, Discover for orders in the United States, Canada and Australia and other countries that Xclusive Supply Co. can verify billing address. If we are unable to verify your billing address, you can use Paypal payment system.

Online Shopping cart provided through GOT CRUISER? Enterprises by COOLCART.

Credit card orders are processed through Elavon Systems.

Your order only reflects the total amount merchandise and does not include shipping/handling charges. Shipping and handling charges will be included when order is shipped.

Paypal Payment Terms:

Use Paypal option for International/Foreign orders to prevent delay of your order.  For security reasons, Xclusive Supply Co. does not accept credit cards issued outside the United States if billing address is unverifiable.

Once order is received, Xclusive Supply Co. will email with total charges and Paypal account information where to send funds in U.S. dollars.

Fees for receiving payments from buyers outside the United States

Price per transaction: 3.9% + $0.30 USD

Fees for receiving payments from buyers in the United States

Price per transaction: 3.0% + $0.30 USD

Your  order only reflects the total amount merchandise and does not include shipping/handling charges. Shipping and handling charges will be included when order shipped.

Sales Tax:

Arizona Residents are subject to current sales tax rate of 8.10% which will be added to your total order.

Contact:

Email:      sales@xclusivesupplyco.com

Phone:     623 910 7548

Address:  Xclusive Supply Co.
               23027 North 90th Avenue
               Peoria, Arizona 85383

Shipping Terms:

USA DELIVERIES:

Xclusive Supply Co. ship USPS Priority Mail within the 50 U.S. States and U.S. territories. Shipping cost start at $6.50 for items weighing less than 16 oz. The rate increases as additional items are added to total order. APO, FPO, and U.S. territories may be slightly higher. It also includes your delivery confirmation and tracking# from www.usps.com.

If item is out of stock, you will be notified by email of back-order status. Back-order items can take up to 7-14 days before item can be shipped.

U.S. Priority Mail is generally the fastest, least expensive method of shipping items that meet their size and weight requirements. Shipping time is 2-3 days. If you need to expedite your order, we offer US Express mail service. Please email or call us prior to ordering. UPS and FedEx company accounts are also acceptable for shipment upon customer's request.

FOREIGN/ INTERNATIONAL DELIVERIES:

Xclusive Supply Co. ship International Priority Mail thru USPS for Foreign/International orders. Custom fees, duties and taxes are the responsibility of the recipient. Delivery time to foreign countries may vary depending on geographical location and carrier availability.

If item is out of stock, you will be notified by email of back-order status. Back-order items can take up to 7-14 days before item can be shipped.

Shipping and handling charges starts at $15.00 USD for items weighing less than 16 oz.  The rate increases as additional items are added to total order.

Shipping time for International Priority Mail is about 6-10 business days not including CUSTOMS inspection time.

Artwork and Design

All the images and designs on this website are property of Xclusive Supply Co. and protected by copyright laws. All rights reserved. Absolutely no part of this website, images and texts, may be reproduced or copied for personal or marketing purposes without permission is prohibited by law.

Quality Control:

Xclusive Supply Co. inspect our apparel gear and accessories consistently for any manufacture defects before we ship to our customers.

Screen Printing Services

All screen printing designs are done in-house at Xclusive Supply Co. facility.

If you would like a quote for your business, personal, club or event function, email us at sales@xclusivesupplyco.com

Ink Materials:

Xclusive Supply Co. use Union Ink Plastisol for screen printing process. Plastisol inks do not color the fibers like a dye. Instead the ink wraps around the fibers and makes a mechanical bond with the fabric. Plastisol inks have one outstanding characteristic, they must be heated to dry. They will not dry, or cure, at normal temperatures. Plastisol ink contains no air-polluting solvents or volatile organic compounds. ***Do not dry-clean or iron these shirts.

Apparel (T-shirt, Long Sleeve, Ladies wear, Children wear, Hooded, Crewneck and Zipper Sweatshirt, Baseball shirt, Tank top, Apron, Sweatpants, Polo Shirt, Shorts)

All apparel are made to order and sales are final. No full refund is accepted. You may exchange for another item of equal value. Please see return and exchange policy terms.

Return and Exchange Policy:

Since all orders are made to order, apparel and merchandise on returns and exchanges (different color or size) are subject to 25% restocking fee. The restocking also applies to ordering the wrong size, color or design. Customer is responsible for returning shipment charges and re-shipment charges. We must receive the returned apparel within 7 days of notification. Failure to return apparel after the due date is subject to full charge amount of original amount of merchandise including shipping/handling charges.

All product merchandises must be in original re-sellable condition and has not been used or washed. There are no exceptions. Customer is responsible for shipment charges on returning product.

No returns will be accepted without prior authorization from us. Any unauthorized return charges will be the sender's responsibility.

If the apparel/merchandise is defective upon receipt of order, we will exchange the item at no charge to you including shipping/handling fees. You must return and ship the defective item to us.

To obtain a Return Merchandise Authorization number, email sales@xclusivesupplyco.com